Prabandari, Dessi, AND 		Adi, Suyatmin.
" PENGARUH ORGANIZATIONAL CITYZENSHIP BEHAVIOR (OCB), EMPOWERMENT, TOTAL QUALITY MANAGEMENT (TQM), DAN SELF EFFICACY TERHADAP KINERJA KARYAWAN (Studi Kasus pada LUWES GADING SOLO)" <em>Jurnal Kajian Ekonomi dan Kebijakan Publik (JEpa)</em> [Online], Volume 6 Number 2 (7 July 2021)