ANALYSIS OF EASY USE EASY PERCEPTIONS, EFFECTIVE PERCEPTIONS AND E-SYSTEM EFFICIENCY PERCEPTIONS TAXATION ADMINISTRATION IN OFFICE MADYA MEDAN TAX SERVICE

Yunita Sari Rioni;

Abstract

This research aims to find out the usability perception, effectiveness perception, and efficiency perception on e-system taxation administration. This research was conducted at Tax Service Office (KKP) Madya Medan. The type of this research is descriptive. The data were collected by doing the survey and distributing questionnaires. Convenience Sampling was used as the sampling technique. The data analysis technique is attitude scale. The result of this research shows that according to corporate taxpayers, the usability perception is very easy, effectiveness perception is very effective, and effeciency perception is very efficient.