PERANAN KUALITAS KEHIDUPAN KERJA DAN BUDAYA ORGANISASI TERHADAP KEPUASAN KERJA DAN MOTIVASI KERJA: STUDI PADA USAHA KECIL MENENGAH
Abstract
Human resources have an important role as a component of company competitiveness, so it needs serious attention. Along with the increasing role of small and medium enterprises in the country's economy, attention to SME employees also needs attention. This has led to a study of organizational behavior within the SME scope. This study aims to analyze the role of the quality of work life and organizational culture on work motivation with job satisfaction as an intervening variable. The sample in this study were employees who worked at SMEs, a number of 100 people. By using path analysis, the results show that there is an influence of organizational culture and the quality of work life on job satisfaction simultaneously. And there is the influence of organizational culture, quality of work life and job satisfaction simultaneously. However, in this study, the results of data processing indicate that job satisfaction does not function as an intervening variable for organizational culture and the quality of work life on work motivation.
References
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Bismala, L. (2018). Factors Affecting Organizational Citizenship Behavior : A Literature Review.
ICEMAB. https://doi.org/10.4108/eai.8-10-2018.2288740
Bismala, L., Arianty, N., & Farida, T. (2018). Perilaku Organisasi. UMSU PRESS.
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Bismala, L., & Handayani, S. (2017b). Improving Competitiveness Strategy for SME ’ s through Optimization Human Resources Management Function. The 7th Annual International Conference (AIC) Syiah Kuala University and The 6th International Conference on Multidisciplinary Research (ICMR), 416–424.
Bismala, L., Handayani, S., Andriany, D., & Hafsah. (2018). Strategi Peningkatan Daya Saing Usaha Kecil Menengah. In Lembaga Penelitian dan Penulisan Ilmiah AQLI.
Bismala, L., Putri, L. P., & Handoko, B. (2018). Manajemen Produksi. UMSU PRESS.
Bolarinwa, O. A. (2015). Principles and methods of validity and reliability testing of questionnaires used in social and health science researches. Nigerian Postgraduate Medical Journal, 22(4), 195–201. https://doi.org/10.4103/1117-1936.173959
Bulent, A., & Adrian, C. (2009). The role of organizational culture on effectiveness. Ekonomika A Management, 3, 33–49.
Donald, M. F., Lucia, M. E., & Victor, N. M. (2016). The Relationship Between Job Satisfaction and Organizational Commitment Among Academic Staff Members in a Selected Higher Education Institution. WEI International Academic Conference Proceedings, 38–47.
Fatmasari, E., Al, M. M., & Wulida, A. T. (2018). The Effect Of Quality Of Work-Life And Motivation On Employee Engagement With Job Satisfaction As An Intervening Variable. RJOAS, 2(74), 108–114.
Garc´ıa-Almeida, D. J., Fernandez-Monroy, M., & DeSaa´-Pe´rez, P. (2014). Dimensions of Employee Satisfaction as Determinants of Organizational Commitment in the Hotel Industry SATISFACTION IN THE HOTEL. 00(0), 1–13. https://doi.org/10.1002/hfm
Hajdukova, A., Klementova, J., & Klementova, J. (2015). The Job Satisfaction as a Regulator of the Working Behaviour. Procedia - Social and Behavioral Sciences, 190(November 2014), 471–476. https://doi.org/10.1016/j.sbspro.2015.05.028
Hajjar, S. T. EL. (2018). STATISTICAL ANALYSIS: INTERNAL-CONSISTENCY
RELIABILITY AND CONSTRUCT VALIDITY. International Journal of Quantitative and Qualitative Research Methods, 6(1), 27–38. https://doi.org/ISSN 2056-3639
Hakim, A. (2012). The implementation of islamic leadership and islamic organizational Culture and its influence on islamic working motivation and islamic Performance PT bank Mu’amalat indonesia Tbk. Employee in the central java. Asia Pacific Management Review, 17(1), 77– 90. https://doi.org/10.6126/APMR.2012.17.1.05
Kanten, S., & Sadullah, O. (2012). An Empirical Research on Relationship Quality of Work Life and Work Engagement. Procedia - Social and Behavioral Sciences, 62, 360–366. https://doi.org/10.1016/j.sbspro.2012.09.057
Mohammad, S. I. S., AL-Zeaud, H. A., & Batayneh, A. M. E. (2011). The relationship between transformational leadership and employees’ satisfaction at Jordanian private hospitals. Business and Economic Horizons, 5(2), 35–46.
Munir, R. I. S., & Rahman, R. A. (2016). Determining Dimensions of Job Satisfaction Using Factor Analysis. Procedia Economics and Finance, 37(16), 488–496. https://doi.org/10.1016/s2212-5671(16)30156-3
Nafei, W. (2015). Meta-Analysis of the Impact of Psychological Capital on Quality of Work Life
and Organizational Citizenship Behavior: A Study on Sadat City University. International Journal of Business Administration, 6(2), 42–59. https://doi.org/10.5430/ijba.v6n2p42
Najjari, R., & Davoudi, M. S. M. (2011). Islamic Ethics at Workplace and Its Influence on Job Satisfaction of Iranian Employees. International Journal of Social Sciences and Humanities Research, 1(2), 15–29. http://www.scientificrc.com/phocadownload/3/2.pdf
Narehan, H., Hairunnisa, M., Norfadzillah, R. A., & Freziamella, L. (2014). The Effect of Quality of Work Life (QWL) Programs on Quality of Life (QOL) among Employees at Multinational Companies in Malaysia. Procedia - Social and Behavioral Sciences, 112, 24–34. https://doi.org/10.1016/j.sbspro.2014.01.1136
Nazerian, S., Rahim, G., Soltani, I., & Nazerian, I. (2015). Examine the relationship between organizational culture and professional ethics among employees of the city clubs of Isfahan. ACADEMIE ROYALE DES SCIENCES D OUTRE-MER BULLETIN DES SEANCES, 4(3), 171–176.
Ogunnaike, O. O., Akinbola, O. A., & Ojo, O. A. (2014). Effect of Motivation on Job Satisfaction of Selected Sales Representatives. Journal of Educational and Social Research, 4(1), 197– 203. https://doi.org/10.5901/jesr.2014.v4n1p197
Osibanjo, A. O., & Adeniji, A. A. (2013). Impact of Organizational Culture on Human Resource Practices: A Study of Selected Nigerian Private Universities. Journal of Competitiveness, 5(4), 115–133. https://doi.org/10.7441/joc.2013.04.07
Panagiotopoulos, G., Petta, E., & Karanikola, Z. (2018). THE CONTRIBUTION OF MOTIVATION TO JOB SATISFACTION: A SURVEY OF TECHNOLOGICAL EDUCATIONAL INSTITUTE EMPLOYEES OF WESTERN GREECE. European Journal
of Training and Development Studies, 5(3), 18–26.
Qazi, S., & Kaur, T. (2017). Impact of Organizational Culture on Job Satisfaction among the University Faculty Members-An Empirical Study. International Journal of Business and Social Science, 8(3), 171–178. www.ijbssnet.com
Rahayu, S., Harianto, & Saragih, M. G. (2011). Analysis of Quality of Work Life Effect on Organizational Citizenship Behavior with Work Satisfaction as A Variable Intervening. Journal of International Conference Proceedings, 236–247.
Ramalho Luz, C. M. D., Luiz de Paula, S., & de Oliveira, L. M. B. (2018). Organizational Commitment, Job Satisfaction And Their Possible Influences On Intent To Turnover. Revista de Gestão, 25(1), 84–101. https://doi.org/10.1108/rege-12-2017-008
Rasid, S. Z. A., Manaf, M. A. A., & Quoquab, F. (2013). Leadership and Organizational Commitment in the Islamic Banking Context : The Role of Organizational Culture as a Mediator. American Journal of Economics, 3(5C), 171–176. https://doi.org/10.5923/c.economics.201301.29
Rizki, F., Armanu, T., Surachman, & Rofiaty. (2017). STUDY ON THE RELATIONSHIP BETWEEN ISLAMIC LEADERSHIP STYLE, WORK ETHICS, JOB SATISFACTION, AND EMPLOYEE PERFORMANCE. RJOAS, 1(61), 238–248.
Ruhana, I. (2019). Journal of Public Administration Studies. 4(2), 51–58.
Sari, N. P. R., Bendesa, I. K. G., & Antara, M. (2019). The Influence of Quality of Work Life on Employees’ Performance with Job Satisfaction and Work Motivation as Intervening Variables in Star-Rated Hotels in Ubud Tourism Area of Bali. Journal of Tourism and Hospitality Management, 7(1), 74–83. https://doi.org/10.15640/jthm.v7n1a8
Sarker, S. J., Crossman, A., & Chinmeteepituck, P. (2003). The relationships of age and length of service with job satisfaction: An examination of hotel employees in Thailand. Journal of Managerial Psychology, 18(7), 745–758. https://doi.org/10.1108/02683940310502421
Sharma, P. (2017). Organizational culture as a predictor of job satisfaction: The role of age and gender. Management (Croatia), 22(1), 35–48. https://doi.org/10.30924/mjcmi/2017.22.1.35
Sohail, A., Safdar, R., Saleem, S., Ansar, S., & Azeem, M. (2014). Effect of Work Motivation and Organizational Commitment on Job Satisfaction: (A Case of Education Industry in Pakistan). Global Journal of Management and Business Research: A Administration and Management, 14(6), 40–45. https://www.journalofbusiness.org/index.php/GJMBR/article/view/1320/1227 Soleimani, N., & NiazAzari, B. (2011). A study on the relationship between job ethics with job satisfaction and job stress among the staff of vocational education organization in Tehran.
International Conference on Social Science and Humanity, 5, 503–506.
Swarnalatha, C., & Sureshkrishna, G. (2013). Role of Employee Engagement in Building Job Satisfaction Among Employees of Automotive Industries in India. International Journal of Human Resource Management and Research, 3(1), 1–6.
Traiyotee, P., Taeporamaysamai, P., & Saksamrit, N. (2019). Quality of work life affecting on organizational commitment through organizational behaviour : A case of PT Gas Service Station employees in northeast , Thailand. International Academic Research Conference, 267–272.
Tsai, Y. (2011). Relationship between organizational culture, leadership behavior and job satisfaction. BMC Health Services Research, 11(98), 1–9. http://ovidsp.ovid.com/ovidweb.cgi?T=JS&PAGE=reference&D=emed10&NEWS=N&AN
=21569537
Usman, K. (2019). Impact Of Organizational Culture, Organizational Communication And Supervisor Support On The Job Satisfaction Of Employees Working In Online It Based Distance Learning Institutions Of Pakistan. Open Praxis, 11(2), 143–156. https://doi.org/10.5944/openpraxis.11.2.931
Zafar, N., Ishaq, S., Shoukat, S., & Rizwan, M. (2014). Determinants of Employee Motivation and its impact on Knowledge Transfer and Job Satisfaction. International Journal of Human Resource Studies, 4(3), 50–69. https://doi.org/10.5296/ijhrs.v4i3.5874
Bakhtawar, S. (2016). Impact Of Motivation on Job Satisfaction: A Case. SSRN, Desember 1, 1– 30.
Belias, D., & Koustelios, A. (2014). Organizational culture and job satisfaction: A Review. International Review of Management and Marketing, 4(2), 132–149. https://doi.org/10.1108/0885862031047313
Bismala, L. (2016). Model Manajemen Usaha Mikro Kecil dan Menengah (UMKM) untuk Meningkatkan Efektivitas Usaha Kecil Menengah. Jurnal Entrepreneur Dan Entrepreneurship, 5(1), 19–26.
Bismala, L. (2018). Factors Affecting Organizational Citizenship Behavior : A Literature Review.
ICEMAB. https://doi.org/10.4108/eai.8-10-2018.2288740
Bismala, L., Arianty, N., & Farida, T. (2018). Perilaku Organisasi. UMSU PRESS.
Bismala, L., & Handayani, S. (2017a). CORE COMPETENCY FACTORS AND SME’s
COMPETITIVE STRATEGY. International Journal of Recent Scientific Research, 8(9), 20257–20261. https://doi.org/10.24327/IJRSR
Bismala, L., & Handayani, S. (2017b). Improving Competitiveness Strategy for SME ’ s through Optimization Human Resources Management Function. The 7th Annual International Conference (AIC) Syiah Kuala University and The 6th International Conference on Multidisciplinary Research (ICMR), 416–424.
Bismala, L., Handayani, S., Andriany, D., & Hafsah. (2018). Strategi Peningkatan Daya Saing Usaha Kecil Menengah. In Lembaga Penelitian dan Penulisan Ilmiah AQLI.
Bismala, L., Putri, L. P., & Handoko, B. (2018). Manajemen Produksi. UMSU PRESS.
Bolarinwa, O. A. (2015). Principles and methods of validity and reliability testing of questionnaires used in social and health science researches. Nigerian Postgraduate Medical Journal, 22(4), 195–201. https://doi.org/10.4103/1117-1936.173959
Bulent, A., & Adrian, C. (2009). The role of organizational culture on effectiveness. Ekonomika A Management, 3, 33–49.
Donald, M. F., Lucia, M. E., & Victor, N. M. (2016). The Relationship Between Job Satisfaction and Organizational Commitment Among Academic Staff Members in a Selected Higher Education Institution. WEI International Academic Conference Proceedings, 38–47.
Fatmasari, E., Al, M. M., & Wulida, A. T. (2018). The Effect Of Quality Of Work-Life And Motivation On Employee Engagement With Job Satisfaction As An Intervening Variable. RJOAS, 2(74), 108–114.
Garc´ıa-Almeida, D. J., Fernandez-Monroy, M., & DeSaa´-Pe´rez, P. (2014). Dimensions of Employee Satisfaction as Determinants of Organizational Commitment in the Hotel Industry SATISFACTION IN THE HOTEL. 00(0), 1–13. https://doi.org/10.1002/hfm
Hajdukova, A., Klementova, J., & Klementova, J. (2015). The Job Satisfaction as a Regulator of the Working Behaviour. Procedia - Social and Behavioral Sciences, 190(November 2014), 471–476. https://doi.org/10.1016/j.sbspro.2015.05.028
Hajjar, S. T. EL. (2018). STATISTICAL ANALYSIS: INTERNAL-CONSISTENCY
RELIABILITY AND CONSTRUCT VALIDITY. International Journal of Quantitative and Qualitative Research Methods, 6(1), 27–38. https://doi.org/ISSN 2056-3639
Hakim, A. (2012). The implementation of islamic leadership and islamic organizational Culture and its influence on islamic working motivation and islamic Performance PT bank Mu’amalat indonesia Tbk. Employee in the central java. Asia Pacific Management Review, 17(1), 77– 90. https://doi.org/10.6126/APMR.2012.17.1.05
Kanten, S., & Sadullah, O. (2012). An Empirical Research on Relationship Quality of Work Life and Work Engagement. Procedia - Social and Behavioral Sciences, 62, 360–366. https://doi.org/10.1016/j.sbspro.2012.09.057
Mohammad, S. I. S., AL-Zeaud, H. A., & Batayneh, A. M. E. (2011). The relationship between transformational leadership and employees’ satisfaction at Jordanian private hospitals. Business and Economic Horizons, 5(2), 35–46.
Munir, R. I. S., & Rahman, R. A. (2016). Determining Dimensions of Job Satisfaction Using Factor Analysis. Procedia Economics and Finance, 37(16), 488–496. https://doi.org/10.1016/s2212-5671(16)30156-3
Nafei, W. (2015). Meta-Analysis of the Impact of Psychological Capital on Quality of Work Life
and Organizational Citizenship Behavior: A Study on Sadat City University. International Journal of Business Administration, 6(2), 42–59. https://doi.org/10.5430/ijba.v6n2p42
Najjari, R., & Davoudi, M. S. M. (2011). Islamic Ethics at Workplace and Its Influence on Job Satisfaction of Iranian Employees. International Journal of Social Sciences and Humanities Research, 1(2), 15–29. http://www.scientificrc.com/phocadownload/3/2.pdf
Narehan, H., Hairunnisa, M., Norfadzillah, R. A., & Freziamella, L. (2014). The Effect of Quality of Work Life (QWL) Programs on Quality of Life (QOL) among Employees at Multinational Companies in Malaysia. Procedia - Social and Behavioral Sciences, 112, 24–34. https://doi.org/10.1016/j.sbspro.2014.01.1136
Nazerian, S., Rahim, G., Soltani, I., & Nazerian, I. (2015). Examine the relationship between organizational culture and professional ethics among employees of the city clubs of Isfahan. ACADEMIE ROYALE DES SCIENCES D OUTRE-MER BULLETIN DES SEANCES, 4(3), 171–176.
Ogunnaike, O. O., Akinbola, O. A., & Ojo, O. A. (2014). Effect of Motivation on Job Satisfaction of Selected Sales Representatives. Journal of Educational and Social Research, 4(1), 197– 203. https://doi.org/10.5901/jesr.2014.v4n1p197
Osibanjo, A. O., & Adeniji, A. A. (2013). Impact of Organizational Culture on Human Resource Practices: A Study of Selected Nigerian Private Universities. Journal of Competitiveness, 5(4), 115–133. https://doi.org/10.7441/joc.2013.04.07
Panagiotopoulos, G., Petta, E., & Karanikola, Z. (2018). THE CONTRIBUTION OF MOTIVATION TO JOB SATISFACTION: A SURVEY OF TECHNOLOGICAL EDUCATIONAL INSTITUTE EMPLOYEES OF WESTERN GREECE. European Journal
of Training and Development Studies, 5(3), 18–26.
Qazi, S., & Kaur, T. (2017). Impact of Organizational Culture on Job Satisfaction among the University Faculty Members-An Empirical Study. International Journal of Business and Social Science, 8(3), 171–178. www.ijbssnet.com
Rahayu, S., Harianto, & Saragih, M. G. (2011). Analysis of Quality of Work Life Effect on Organizational Citizenship Behavior with Work Satisfaction as A Variable Intervening. Journal of International Conference Proceedings, 236–247.
Ramalho Luz, C. M. D., Luiz de Paula, S., & de Oliveira, L. M. B. (2018). Organizational Commitment, Job Satisfaction And Their Possible Influences On Intent To Turnover. Revista de Gestão, 25(1), 84–101. https://doi.org/10.1108/rege-12-2017-008
Rasid, S. Z. A., Manaf, M. A. A., & Quoquab, F. (2013). Leadership and Organizational Commitment in the Islamic Banking Context : The Role of Organizational Culture as a Mediator. American Journal of Economics, 3(5C), 171–176. https://doi.org/10.5923/c.economics.201301.29
Rizki, F., Armanu, T., Surachman, & Rofiaty. (2017). STUDY ON THE RELATIONSHIP BETWEEN ISLAMIC LEADERSHIP STYLE, WORK ETHICS, JOB SATISFACTION, AND EMPLOYEE PERFORMANCE. RJOAS, 1(61), 238–248.
Ruhana, I. (2019). Journal of Public Administration Studies. 4(2), 51–58.
Sari, N. P. R., Bendesa, I. K. G., & Antara, M. (2019). The Influence of Quality of Work Life on Employees’ Performance with Job Satisfaction and Work Motivation as Intervening Variables in Star-Rated Hotels in Ubud Tourism Area of Bali. Journal of Tourism and Hospitality Management, 7(1), 74–83. https://doi.org/10.15640/jthm.v7n1a8
Sarker, S. J., Crossman, A., & Chinmeteepituck, P. (2003). The relationships of age and length of service with job satisfaction: An examination of hotel employees in Thailand. Journal of Managerial Psychology, 18(7), 745–758. https://doi.org/10.1108/02683940310502421
Sharma, P. (2017). Organizational culture as a predictor of job satisfaction: The role of age and gender. Management (Croatia), 22(1), 35–48. https://doi.org/10.30924/mjcmi/2017.22.1.35
Sohail, A., Safdar, R., Saleem, S., Ansar, S., & Azeem, M. (2014). Effect of Work Motivation and Organizational Commitment on Job Satisfaction: (A Case of Education Industry in Pakistan). Global Journal of Management and Business Research: A Administration and Management, 14(6), 40–45. https://www.journalofbusiness.org/index.php/GJMBR/article/view/1320/1227 Soleimani, N., & NiazAzari, B. (2011). A study on the relationship between job ethics with job satisfaction and job stress among the staff of vocational education organization in Tehran.
International Conference on Social Science and Humanity, 5, 503–506.
Swarnalatha, C., & Sureshkrishna, G. (2013). Role of Employee Engagement in Building Job Satisfaction Among Employees of Automotive Industries in India. International Journal of Human Resource Management and Research, 3(1), 1–6.
Traiyotee, P., Taeporamaysamai, P., & Saksamrit, N. (2019). Quality of work life affecting on organizational commitment through organizational behaviour : A case of PT Gas Service Station employees in northeast , Thailand. International Academic Research Conference, 267–272.
Tsai, Y. (2011). Relationship between organizational culture, leadership behavior and job satisfaction. BMC Health Services Research, 11(98), 1–9. http://ovidsp.ovid.com/ovidweb.cgi?T=JS&PAGE=reference&D=emed10&NEWS=N&AN
=21569537
Usman, K. (2019). Impact Of Organizational Culture, Organizational Communication And Supervisor Support On The Job Satisfaction Of Employees Working In Online It Based Distance Learning Institutions Of Pakistan. Open Praxis, 11(2), 143–156. https://doi.org/10.5944/openpraxis.11.2.931
Zafar, N., Ishaq, S., Shoukat, S., & Rizwan, M. (2014). Determinants of Employee Motivation and its impact on Knowledge Transfer and Job Satisfaction. International Journal of Human Resource Studies, 4(3), 50–69. https://doi.org/10.5296/ijhrs.v4i3.5874
Published
2021-03-08
How to Cite
BISMALA, Lila.
PERANAN KUALITAS KEHIDUPAN KERJA DAN BUDAYA ORGANISASI TERHADAP KEPUASAN KERJA DAN MOTIVASI KERJA: STUDI PADA USAHA KECIL MENENGAH.
Scenario (Seminar of Social Sciences Engineering and Humaniora), [S.l.], p. 174-187, mar. 2021.
Available at: <https://jurnal.pancabudi.ac.id/index.php/scenario/article/view/1175>. Date accessed: 22 dec. 2024.
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