PENGARUH ORGANIZATIONAL CITYZENSHIP BEHAVIOR (OCB), EMPOWERMENT, TOTAL QUALITY MANAGEMENT (TQM), DAN SELF EFFICACY TERHADAP KINERJA KARYAWAN (Studi Kasus pada LUWES GADING SOLO)

  • Dessi Primawestri Indah Prabandari universitas muhammadiyah surakarta
  • Suyatmin Waskito Adi Universitas Muhammadiyah Surakarta

Abstract

This study aims to analyze the effect of Organizational Cityzenship BehavOCB), Empowerment, Total Quality Management (TQM) and Self Efficacy on employee performance in Luwes Gading Solo. Data collection techniques through questionnaires. The number of respondents is 100 employees. The research method used is descriptive quantitative. The sampling technique is purposive sampling. The results showed that Empowerment and Self Efficacy had an effect on the performance of Luwes Gading Solo employees, while OCB and TQM had no effect on the performance of Luwes Gading Solo employees.

Author Biography

Suyatmin Waskito Adi, Universitas Muhammadiyah Surakarta

Program Studi Akuntansi

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Published
2021-07-07
How to Cite
PRABANDARI, Dessi Primawestri Indah; ADI, Suyatmin Waskito. PENGARUH ORGANIZATIONAL CITYZENSHIP BEHAVIOR (OCB), EMPOWERMENT, TOTAL QUALITY MANAGEMENT (TQM), DAN SELF EFFICACY TERHADAP KINERJA KARYAWAN (Studi Kasus pada LUWES GADING SOLO). Jurnal Kajian Ekonomi dan Kebijakan Publik (JEpa), [S.l.], v. 6, n. 2, p. 510-519, july 2021. ISSN 2527-2772. Available at: <https://jurnal.pancabudi.ac.id/index.php/jepa/article/view/1742>. Date accessed: 29 mar. 2024.